Terms of service
Terms of Service – Votive Candle Co
Effective Date: April 1, 2025
Thank you for visiting Votive Candle Co! Please read this document carefully, as it governs your access to and use of our website and the conditions under which you place orders.
1. Introduction
These Terms of Service ("Terms") apply to the use of our U.S. website votivecandlestore.com ("the Site"). By browsing or placing an order, you agree to comply with these Terms, along with our Privacy Policy and Cookie Policy. If you do not agree, please do not use the Site.
We reserve the right to update these Terms at any time. The version in force at the time of your order will apply.
2. Who We Are
This website is owned and operated by Votive Candle Co. LLC, a Florida-based business specializing in handmade soy wax and beeswax candles. Our products are not intended to diagnose, treat, or cure medical conditions. Product descriptions are provided for informational purposes only.
3. Eligibility
To purchase from our site, you must be at least 18 years old and provide accurate, current information.
4. Privacy & Data
We collect and process personal data in accordance with the laws of the United States, including the California Consumer Privacy Act (CCPA) and other applicable laws. For full details, please refer to our Privacy Policy.
By using the Site, you agree to the collection, use, and sharing of your information as described.
5. Orders, Pricing & Payment
All prices are listed in U.S. Dollars and are subject to change. Orders are confirmed when you receive a shipping confirmation email. We reserve the right to cancel any order. Payment can be made via Visa, MasterCard, American Express, Discover, or PayPal.
Sales tax is applied to orders shipped to Florida, in accordance with state law.
6. Shipping, Delivery & Substitutions
Please see our Shipping Policy for full details. Orders are processed within 3–5 business days. Standard delivery takes 2–6 business days. Free shipping is available for orders over $74 within the Contiguous U.S. only.
If a product becomes unavailable after your order, we will notify you. You can choose to:
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Accept a substitute of equal or greater value
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Cancel the affected item or full order and receive a full refund
7. Cancellations & Refunds
You may cancel your order within 12 hours of placing it. If the order has already shipped, you may return it under our Return Policy. Refunds are processed to the original payment method within 5 business days after approval.
Personalized or used items cannot be returned.
8. Intellectual Property
All content on this site is owned by Votive Candle CO. LLC and protected under U.S. copyright and trademark law. You may not reproduce, redistribute, or use our content for commercial purposes without permission.
9. Limitation of Liability
To the fullest extent allowed by law, Votive Candle CO. LLC shall not be liable for indirect, incidental, or consequential damages. Products are sold "as is," without warranties beyond those required by U.S. consumer protection laws.
10. Force Majeure
We are not responsible for delays or failure to fulfill obligations caused by circumstances beyond our control, including natural disasters, pandemics, or carrier-related delays.
11. Electronic Communications
By using our services, you consent to receive communications from us electronically (e.g., emails, notices on our site), and you agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing.
12. DMCA Copyright Notice
If you believe any content on our site infringes upon your copyright, please send a notice with the required elements under 17 U.S.C. §512 to: contact@votivecandlestore.com.
13. Third-Party Links & Services
Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party websites. Use them at your own risk.
14. Class Action Waiver
You agree that any claims will be brought only on an individual basis and not as a plaintiff or class member in any purported class or representative proceeding.
15. Use Outside the United States
Our services are intended for use within the United States. If you access our services from outside the U.S., you are responsible for compliance with local laws. All data is stored and processed in the United States.
16. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Florida, USA.
Arbitration Clause: All disputes shall be resolved by binding arbitration conducted in Florida under the rules of the American Arbitration Association. Exceptions apply for intellectual property issues or claims seeking injunctive relief.
17. Changes to Terms
We may update these Terms periodically. Significant changes will be announced on our website. Continued use of the Site constitutes your acceptance of any updates.
18. Contact Us
For questions or concerns, please contact:
📧 contact@votivecandlestore.com
19. Business Information
Legal Entity Name: Votive Candle Co. LLC
Registered Business Address: 1150 NW 72ND AVE TOWER 1 455 20193, MIAMI, FL 33126.
Business Location: 2507 Investors Row Ste. 100, Unit C11, Orlando, Florida.
State of Incorporation: Florida, United States
Email: contact@votivecandlestore.com
Website: https://votivecandlestore.com
Customer Support Form: contact@votivecandlestore.com
Registered Agent: REPUBLIC REGISTERED AGENT LLC.
Last Updated: April 1, 2025
